The bank affirmed one to no transactions were gotten, and the gambling enterprise 50 free spins phoenix sun on registration no deposit defer taking deal verification, top the gamer to believe your gambling establishment is stalling. The newest ailment is actually refused as a result of the player’s not enough response to help you requests more information, and this avoided one research otherwise quality. The fresh Complaints Party remained open to helping the gamer regarding the upcoming would be to correspondence restart.

Yet not, just after the input and you can communication to your casino, the newest player’s membership got unblocked. The player ended up being in a position to availability their account and you will efficiently withdraw his money. The player of India had questioned a detachment lower than a couple of months before entry which complaint.

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The player of Poland faced account obstruction after winning up to 30,one hundred thousand PLN and you will wanting to withdraw twenty six,100 PLN. The gamer experienced misled and asked a good review of the girl case. The new Issues Group intervened, conveyed for the casino, and you can affirmed your user you’ll keep using the assistance, effectively resolving the challenge. The player of Germany got waiting while the January step 1, 2025, for a great €step 1,216 detachment just after closing its account. Inspite of the local casino stating that payout got recognized, the funds had not arrived in its bank account by January 24, 2025.

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The ball player verified acquiring the funds, as well as the ailment try noted since the fixed. The player away from Bulgaria reached vulcanvegas.com even with betting limitations within her nation and you can destroyed an excellent great deal of cash. She said the web site didn’t adequately make certain the woman restriction position and you will looked for the new come back of all places produced. The new criticism is declined considering the player’s shortage of impulse to adhere to-right up inquiries. The ball player away from Germany got efficiently questioned a withdrawal of €700 out of VulkanVegas but simply obtained €626 after a great currency sales in order to USD.

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Immediately after gathering more info, we signed the new complaint while the unjustified. The player of Germany is not able to log in to the fresh gambling establishment account, and his questions commonly becoming responded. The gamer out of Germany had troubles cashing away his profits due so you can frequent asks for an identical confirmation documents because of the local casino. The gamer immediately after stated that the issue are solved. The gamer out of Germany ended up being waiting for his detachment from the new gambling enterprise to possess 12 months.

The player from Ukraine got transferred money during the Vulkan Las vegas however, failed to have the relevant balance. Despite having contacted customer service being hoping the challenge do getting resolved, the player was still waiting. Following player had offered the newest payment acknowledgment, we had confirmed the transaction facts having your. The new local casino up coming requested the gamer to ensure should your topic ended up being solved. Up on choosing the brand new player’s confirmation your thing had in fact started fixed, we’d finalized the brand new criticism since the ‘resolved’. The gamer away from Germany had educated challenge withdrawing the woman earnings out of €4000.